RETURNS

What Is Your Return Policy And How Does It Work?

Click here to start your return/ exchange.

Your browser will direct you to our return center.
Its fast, simple and easy.

1.Enter your order # and email (or the postal code where the order was shipped).
2.Select the item or items you will be returning
3.Provide a reason from the drop down menu
4.Print the label provided and tape it securely on the side of the box and ship it back to us.

Once the package is received, and the products meet our return policy refund qualifications, we will process your refund or exchange.

International Orders

CANADA & ALL INTERNATIONAL ORDERS:

You can place the order directly on the website. Our customer service team is unable to process International Orders.
Our website converts the USD $ price to your countries currency. 

Your order should ship within 1 - 3 business days.

Please Note The Following:
The customer is responsible for all shipment cost, taxes, duties, and other fees that may apply to import the product to your country.

Due to high shipping cost, taxed and import fees , ALL INTERNATIONAL SALES ARE FINAL. 

Our Return and Exchange policy does not apply to International Orders.

We DO NOT offer returns or exchanges on International Placed or Shipped Orders

If you have a problem with your order, please reach out to our customer service team and provide us with details info on your order. 

What Is New Condition?

Helmets & Apparel: Any merchandise which has been "taken out for a ride" is considered used and cannot be returned. We encourage you to walk on your carpet if trying boots or to wear your helmet indoors before heading out on the bike and do no remove the protective film visor to try on for fitment. 

Motorcycle Accessories: Any part or accessory which has been installed or shows signs of attempt install is non-returnable. Please take a look below for specific instructions regarding your merchandise.

Please note :
Any Item That is Returned with the Smell of 

Febreze
Body Odors
Cologne/Perfume

Items returned with
Pet Hairs
Mud on the Soles
Hairs of any Kind

Will not be accepted.

Closeout Products Disclaimer

Close Out Product Disclaimer

All sales are final on Closeout items.

This product has been discontinued by the manufacturer and will no longer restock.

These are Discounted at a very Low Price Below The Suggested Retail Price

Our 30 Day Return Policy Does Not Apply

All Sales Are Final

Please contact customer service for assistance.

When Will My Credit Card Be Credited?

All refunds are issued within 4-7 business days from the date the package is received to our warehouse facility. Please allow one to two billing cycles for your credit to appear on your statement.

Help! My Order Arrived Damaged.

Please call Customer Service right away at our toll-free number: 1-800-846-6010. 

What is Re:Do Risk Free Returns and Exchanges??

We now offer the option for Free Exchanges and Returns for Store Credit by checking the "Risk Free Returns with Re:Do" box just below our add to cart button on all applicable product pages.
Checkout with the $2.98 Re:Do product for free unlimited exchanges and returns for store credit on your order, and if needed, you'll be able to send it back at no additional charge for your return shipping label! If returning for a refund to the original payment method, you can return like normal and purchase a label through our return portal with our deeply discounted shipping rates.
Click here to start your return/ exchange.

What if I didn't Purchase Re:Do Return Insurance?

If you did not check out with Re:Do on your order, you will go through the same returns portal and purchase a return shipping label there. Shipping label prices will vary based on the weight and size of the items you are returning. Our rates are usually significantly less expensive than getting a label yourself from USPS or UPS.

Click here to start your return/ exchange.

Have a Different Question?

Check out our FAQ for answers to your commonly asked questions.

About Our 30-Day Returns

We can accept returned merchandise for up to 30 days from the date you originally received it. Because our great values change frequently as we locate new and exciting deals for you, our 30-day returns gives you time to return a purchase, while helping us to keep our merchandise assortment fresh and in season.

All Items must be returned in new condition as originally shipped

Please note :
Any Item That is Returned with the Smell of 

Febreze
Body Odors
Cologne/Perfume
Cigarette Smell

Items returned with
Pet Hairs
Mud on the Soles
Hairs of any Kind

Will Not Be Accepted

EXCHANGES

International Orders

CANADA & ALL INTERNATIONAL ORDERS:

You can place the order directly on the website. Our customer service team is unable to process International Orders.
Our website converts the USD $ price to your countries currency. 

Your order should ship within 1 - 3 business days.

Please Note The Following:
The customer is responsible for all shipment cost, taxes, duties, and other fees that may apply to import the product to your country.

Due to high shipping cost, taxed and import fees , ALL INTERNATIONAL SALES ARE FINAL. 

Our Return and Exchange policy does not apply to International Orders.

We DO NOT offer returns or exchanges on International Placed or Shipped Orders

If you have a problem with your order, please reach out to our customer service team and provide us with details info on your order. 

The item does not fit as expected, I no longer need it or want it, Do I have to pay for return shipping?

We now offer Free Exchanges if you purchase the $2.98 Free Exchange and Return for Store credit insurance with your order.
If you did not purchase return insurance, you will need to pay for your return shipping label, however, we now offer significantly lower rates if you use our exchange portal here:
Click here to start your return/ exchange.

If you choose to purchase a label on your own, without using our return portal, please call us at 1-800-846-6010 and let us know your order number, what you are returning, and let tell us your return shipping label's tracking number.

When Can I Expect to See a Refund/Credit on My Card?

Once your return has been received and accepted, please allow 5-7 business day to process and up to 30 days for your credit to appear on your statement. We will email you with a credit confirmation as soon as the return is processed.

Can I have a refund\credit issued to a different payment method that was used for purchase?

All refunds that are issued are refunded\credited back to the original payment method used for purchase or as store credit. We are unable to refund an alternate payment method.

Will I Be Charged for Return Shipping?

We now offer Free Exchanges if you purchase the $2.98 Free Exchange and Return for Store credit insurance with your order.
If you did not purchase return insurance, you will need to pay for your return shipping label, however, we now offer significantly lower rates if you use our exchange portal here:
Click here to start your exchange.

If you choose to purchase a label on your own, without using our return portal, please call us at 1-800-846-6010 and let us know your order number, what you are returning, and let tell us your return shipping label's tracking number.

Will I Be Charged To Have My Exchange Order Ship?

We offer one exchange per order and ship it for free, standard shipping. If a second exchange is required, you will have to pay for the standard shipping cost of if the order ships within the 48 continuous states. Alaska and Hawaii actual shipping cost will be charged. Please do not send cash or personal checks as we do not accept those payment methods.

Will I be issued a refund for the shipping cost I paid to have my order shipped to me?

Unfortunately no, We do not refund original shipping cost paid to have your order shipped to you as this is a service that is paid to FedEx, UPS or USPS to have your order delivered.

Gift Card Purchase Returns:

Gift cards are not cash redeemable. All returns paid with a Gift Card will be issued store credit, only good for use on our store.

Store Credit Purchase Returns

Store Credit Returns are not cash redeemable. All returns paid using a Store Credit Code will be issued store credit only good for use on milwaukeemotorcycleclothing.com.

How Does my Exchange Order Ship?

Exchanges are shipped using standard shipping which can range from 3-7 days for transit time and delivery. Please keep in mind, as we are paying for the shipping back to you our system selects the less cost effective method to return the exchange order to you.

Can I Pay to Have My Exchange Order Arrive Faster?

Sure you can, the fastest method is to place a new order for the desired item or size and return your current item for a refund.

You may also contact customer service and request upgraded shipping once the exchange order is processed.
You will be responsible for the additional shipping cost.

How Do I Make an Exchange?

Click here and your browser will direct you to our return center.
Its fast, simple and easy.

1.Enter your order # and email (or the postal code where the order was shipped).
2.Select the item or items you will be returning
3.Provide a reason from the drop down menu
4.Print the label provided and tape it securely on the side of the box and ship it back to us.

Once the package is received, and the products meet our return policy refund qualifications, we will process your refund or exchange.

Late Returns & Rejected Returns That Do Not Meet our Return Policy

Unfortunately, items received after the 30-day return period cannot be accepted as a return. If your return does not meet our 30 day return policy, your returned items will be rejected and returned to you at your expense. If we receive the same late return package a second time, we will keep your merchandise and no credit or exchange will be processed, this also applies to a return that was not accepted and rejected by your return department.

Order Return Portal

Click here and your browser will direct you to our return center.
Its fast, simple and easy.

1.Enter your order # and email (or the postal code where the order was shipped).
2.Select the item or items you will be returning
3.Provide a reason from the drop down menu
4.Print the label provided and tape it securely on the side of the box and ship it back to us.

Once the package is received, and the products meet our return policy refund qualifications, we will process your refund or exchange.

DIRECTIONS FOR GENERAL RETURNS

What carrier should I use if I don't purchase the label using the return center portal?

You may use the carrier of your choice. Simply address your return package to our return address.
Then take your package to the carrier of your choice. We highly recommend using a carrier that has tracking information, FedEx, or UPS. If using USPS you must use a method that provide tracking. Once you have purchased your return label, please call us and let us know your order number, the item(s) being returned and/or exchanged, and your tracking number.

General Merchandise

 To be accepted for return, items must be in their original purchase condition, including the original product packaging, manufacturer's containers, documentation, warranty cards, manuals, and all included accessories. Any item that you received with tags attached must be returned with those tags intact and attached. All packaging, including the original manufacturer's containers, must be unmarked and not defaced in any manner. Items purchased as part of a set or multi-item pack may not be returned individually. All items must be shipped back to our warehouse inside of an appropriate size shipping box, the storage box cannot be used to ship items back to our warehouse. Returns that do not meet these requirements will be sent back to you and no refund will be issued.

Apparel

All apparel must be returned in brand new condition as originally received, unworn or unused for any ride. Properly package to avoid wrinkles to the leather or material and or any damage that can occur on route to our warehouse. Use an appropriate sized box to ship back your order. All hang tags must be attached to the item. If the hang tags are removed or not included with the product there will be a restocking fee applied to your return or the product will be rejected. If the item you are returning has removable armor and has been removed, please place the armor back in the correct armor pockets on or you will be charged a restocking fee. Do not include the armor within the package contents. All accessories must be returned with the item, this includes armor, removable inside lining and any accessories the apparell was shipped with. Item must be returned in new condition.

Footwear

Follow the Directions for General Returns above to return your footwear within 30 days of receipt. All boots must be properly packaged and returned in their original storage box. The boot storage box cannot be used to ship the item back to us, as it is not strong enough and can easily damage the contents of the box. If the boots are not package correctly and are damaged on route to our warehouse, the item will be refused and shipped back to you. All footwear must be returned in brand new condition. Restocking fees will apply if the return is accepted by our return department. Boots that appear used with dirty soles, thread loss and heavy wrinkle cracks at the front of the boot caused by using them will not be accepted for a return. The package will be sent back to you as they are not new at your expense. Wear your footwear indoors to avoid this problem, test them indoors, if you feel they are not comfortable, do not continue to wear them as this will cause wear to show to the product. Wearing footwear for a long period or time will show wear to the product. If you return a pair of boots without the original box, or if the storage box is used to ship back the product there will be a restocking fee applied to your return at our discretion or the return will be rejected and shipped back to you. If you have further questions, please contact Customer Service.

Helmets

Properly package all helmets sent back to our warehouse. If the helmet is received damaged back to our warehouse because you did not package it correctly, the item will be refused and shipped back to you.
Do not use the helmet storage box to ship your return to our warehouse; it can easily be damaged as the helmet box is not made for shipping but for storage. 
All packaging materials must be included with the helmet, manuals, hand tags, storage bags, storage boxes and any accessory or accessories the helmet was shipped with.
Place the helmet inside of the storage bag that is included with the item to avoid any box burns or damage to the helmets paint finish.
If the protective visor film is removed on a full face helmet, the return is subject to a restocking fee. If your helmet appears to have been worn, it will be refused and sent back to you at your expense. 
Follow the Directions for General Returns above.

Returning Heavy or Bulky Items

Certain products have special return instructions due to their size or weight.Please use an appropriate size shipping box to return the item and avoid any damage to it while in transit.

Damaged Merchandise or Shipping Errors

If you believe a product was shipped in error, arrives defective, or was damaged in transit, please contact Customer Service so we can assist with the problem. Please keep in mind that you must call or email us immediately to report the problem with your order once it is delivered.

Warranty Returns/Inquiries

Some of the brands we carry offer an additional warranty period which covers against merchandise defects after the product has been used or worn. To determine warranty requirements for a specific item, please give us a call or send us an email. We will provide you with the info you are requesting based of the brand of the product ordered. 

Please note if your item carries warranty: It may take up to 2-6 weeks total turn around to process the warranty return. All warranty returns will be subject to the individual manufacturer's policies and discretion. Manufacturer warranties do not cover defects determined to be caused by normal wear or due to customer negligence or improper use , install or care of the product. 
If the item is returned under warranty, A replacement cannot be shipped immediately nor can we issue a refund. The item must arrive and must be evaluated , inspected and subject to repair or replacement depending on the inquiry. Items that are returned under warranty do not qualify for a refund as the warranty only covers a repair or replacement if the item is indeed confirmed to be factory defective.